Our Story
Hope Hearing & Tinnitus Center

Dr. Beki & The
Hope Hearing Story

Dr. Beki Kellogg
Hope Hearing & Tinnitus Center

How Hope Got Its Start

Hope Hearing was founded to give those seeking hearing amplification and tinnitus treatment a quality audiology practice to call their own. The name is a reminder that there is hope and relief is possible. Dr. Beki Kellogg graduated from Baylor University in 2005. She then completed a four year audiology doctoral program, graduating from the University of North Texas in 2009. She is originally from Texas and practiced in a strong medical setting and busy private practice. Her diverse expertise gives her an abundance of professional medical experience to treat many different hearing related ailments, and Dr. Kellogg has dedicated her professional life to the service of those affected by hearing loss and the unique challenges associated with tinnitus.

Our Staff
Hope Hearing & Tinnitus Center

The Hope Hearing Team

Get to know our talented, friendly staff before visiting our clinic. We look forward to meeting you in-person!

Dr. Jonathan Stirn


Heather Thatcher

Hearing Device Specialist

Serena Lydon

Director of Operations

Andrea Bunting

Patient Care Coordinator

Hope Hearing & Tinnitus Center

Dr. Jonathan Stirn

Dr. Stirn joined Hope Hearing in 2022 as an Audiologist. He’s an Iowa native, having grown up in a small town along the Mississippi River. Dr. Stirn initially graduated with a Bachelor’s degree in Biology from Cornell College but eventually discovered his true calling in healthcare. He returned to the University of Iowa and completed a Bachelor’s degree in Speech and Hearing Science in 2018. He continued his graduate education at the University of Iowa and recently received his Doctorate of Audiology. While doing so, he also completed a national program centered around leadership and education for the care of individuals with disabilities. Dr. Stirn believes that building trust through strong clinician-patient partnerships results in the best long-term success for patients. In his free time, he is an avid traveler, hiker, and gardener. He loves traveling back to his hometown for time spent boating on the river and discovering new hiking trails with his two dogs, Cato and Apollo.

Hope Hearing & Tinnitus Center

Heather Thatcher

Heather is our Audiology Technician and Hearing Instrument Specialist. Originally from Illinois, she’s also spent time in the Pacific Northwest, as well as Arizona before moving to Iowa 14 years ago. She graduated from Arizona State with a BA in Anthropology in 2004. She spent many years working in customer service and, after many months of hands-on training, obtained her certification as a Hearing Instrument Specialist and Audiology Technician in 2020. She is also a member of the International Hearing Society and the American Tinnitus Association. Heather is here to lend an ear to all patients and believes that everyone who walks through our doors is part of the Hope Hearing family. In her free time, she enjoys being with her husband and three children. She is a die-hard Sun Devils fan, but has also recently been recruited as a Cyclone with her oldest son now attending Iowa State.

Hope Hearing & Tinnitus Center

Serena Lydon

Serena is the Director of Operations at Hope Hearing & Tinnitus Center. She graduated from Mount Mercy University with a degree in Public Relations. Serena’s favorite aspect of the position is the connections she makes with patients. When someone calls to inquire about our services, they are almost always speaking with her. Her goal is to make everyone feel comfortable and educated about their options. She enjoys connecting with people and lets kindness and gratitude guide her interactions. Outside of work, Serena enjoys time with her husband and two children, Madelynn and Mason, as well as her two rescue cats, Ollie and Teddy. Beyond time with family, she also appreciates a good poem or quote and does her best to inspire and motivate the team with a new one each Monday. Serena is also a Taekwondo black belt. She believes that being able to turn a negative into a positive leads to success in life and cares for patients accordingly. 

Hope Hearing & Tinnitus Center

Andrea Bunting

Andrea is our Patient Care Coordinator at Hope Hearing & Tinnitus Center. She graduated from the University of Iowa with a Bachelor’s degrees in Political Science and Spanish. She also obtained her Master’s Degree in Criminal Justice and has always found joy in helping others. Her previous healthcare experience reinforced her appreciation for being able to help someone improve their quality of life. Andrea enjoys her role at Hope thanks to the family-oriented culture and the ability to see the path to improvement for each patient firsthand. Her goal each day is to make sure patients know the staff is there for them, advocating for their well-being and their recovery from tinnitus or hearing loss. In her free time, she enjoys being outdoors, planting flowers, kayaking, biking and going to the gym. Andrea also adores her dog Diesel and loves to talk to patients about their pets as well.

Hope Hearing & Tinnitus Center

What You Can Expect

With over a decade of clinical experience, Dr. Kellogg has seen what works and what doesn't.



Treatment is collaborative and individualized, with patients encouraged to try different options and share their preferences.



Years of hands-on practice have helped foster an understanding of which protocols or devices might work best and when.



Dr. Kellogg is uniquely positioned to understand what patients are going through and how best to help them.

Why Hope
Hope Hearing & Tinnitus Center

What Makes
Us Different

Our mission is to give each of our patients hope, relief and the ability to reclaim their lives. We believe the following make Hope Hearing unique.

Our Independence

Hope Hearing is not owned by any manufacturer or buying group, so we are free to fit whatever is most appropriate for each individual patient.

Our Expertise

Doctorate level and licensed tinnitus and hearing specialists, which means thoughtful evaluation and exceptional patient care, with access to the latest technology.

Our Experience

In addition to tinnitus, hearing loss, and compaction, we also treat those with hyperacusis (sensitivity to loud sounds) and other conditions.

Our Accessibility

It’s easy to come in for an initial appointment to discuss what's going on with your hearing and to begin hearing better soon. Ask us about in-network insurance providers.

What Our Patients Have Said

In Their Own Words

"I feel fortunate to have found this group for my hearing needs. Dr. Beki does an awesome job, but the rest of her team is top notch as well. Super friendly and responsive to your needs and concerns. Dedicated full service hearing professionals! So, much more than just tinnitus treatment."

Paul Sale / Patient

"I really cannot say enough about everyone at Hope Hearing and Tinnitus Center! They are always friendly and helpful. The stress and anxiety caused by my tinnitus has lessened significantly. I am looking forward to continuing with good results from the therapy."

Becky Weiss / Patient

"Hope Hearing has made a major positive difference in my life. I have lived with tinnitus for at least five years. Dr. Kellogg and Heather diagnosed and treated my case and have given me a vastly improved quality of life. In 10 months of therapy, my tinnitus is almost completely eliminated and I now enjoy a life free of the constant noise caused by tinnitus."

Rick Mason / Patient

"I can't thank Dr. Beki and the girls enough for their help. After having my first daughter in 2019, I experienced tinnitus in both ears almost daily. I wear the devices for a couple hours per day – the sound is so soothing, I enjoy wearing them. I couldn't be happier with the results. That annoying ringing in my ears is finally gone."

Nicole Taylor / Patient

"Terrific staff – thoughtful, sensitive to my needs, with great follow-through. What's even more amazing is that I hardly notice my tinnitus anymore. I actually have to stop and think about it before I notice it. I now hear sounds I haven't heard in over 10 years. Quality of life is dramatically improved."

Jason Wright / Patient

"These folks are great – they are always cheery and polite from the moment you enter the door until you leave. They will help you with your problems, they will find solutions, and if your devices decide to act up, they will fix that too. Warm atmosphere and very nice people there. Would recommend to anyone."

Travis Broell / Patient