Hope Hearing & Tinnitus Center
Dr. Beki And The
Hope Hearing Story
Hope Hearing & Tinnitus Center
How Hope Got Its Start
Hope Hearing was founded to give those seeking hearing amplification and tinnitus treatment a quality audiology practice to call their own. The name is a reminder that there is hope and relief is possible. Dr. Beki Kellogg graduated from Baylor University in 2005. She then completed a four year audiology doctoral program, graduating from the University of North Texas in 2009. She is originally from Texas and practiced in a strong medical setting and busy private practice. Her diverse expertise gives her an abundance of professional medical experience to treat many different hearing related ailments, and Dr. Kellogg has dedicated her professional life to the service of those affected by hearing loss and tinnitus, locally and across the country.
Hope Hearing & Tinnitus Center
The Hope Hearing Team
Get to know our talented, friendly staff before visiting our clinic. We look forward to meeting you in-person!
Heather Thatcher
Licensed Hearing Instrument & Tinnitus Specialist
Serena Lydon
Director of Operations
Andrea Niemi
Licensed Hearing Instrument & Tinnitus Specialist
Liz Gearhart
Patient Care Coordinator
Hope Hearing & Tinnitus Center
Heather Thatcher
Heather is a Licensed Hearing Instrument & Tinnitus Specialist at Hope Hearing & Tinnitus Center. Originally from Illinois, she’s also spent time in the Pacific Northwest, as well as Arizona before moving to Iowa about 20 years ago. She graduated from Arizona State with a BA in Anthropology in 2004. She spent many years working in customer service and, after years of audiology coursework and many more months of hands-on training, she obtained her certification and licensure as a Hearing Instrument and Tinnitus Specialist. She is also a member of the International Hearing Society and the American Tinnitus Association. Heather strives to ensure that each patient feels heard and understood to reach a shared goal of addressing each patient’s ear specific needs. She is here to lend an ear to all patients and believes that everyone who walks through our doors is part of the Hope Hearing family. In her free time, she enjoys being with her husband and three children. She is a die-hard Sun Devils fan, but has also been recruited as a Cyclone fan, as her oldest son and daughter-in-law are alumni.
Hope Hearing & Tinnitus Center
Serena Lydon
Serena is the Director of Operations at Hope Hearing & Tinnitus Center. She graduated from Mount Mercy University with a degree in Public Relations. Serena’s favorite aspect of the position is the connections she makes with patients. When someone calls to inquire about our services, they are almost always speaking with her. Her goal is to make everyone feel comfortable and educated about their options. She enjoys connecting with people and lets kindness and gratitude guide her interactions. Outside of work, Serena enjoys time with her husband and two children, Madelynn and Mason, as well as her two rescue cats, Ollie and Teddy. Beyond time with family, she also appreciates a good poem or quote and does her best to inspire and motivate the team with a new one each Monday. Serena is also a Taekwondo black belt. She believes that being able to turn a negative into a positive leads to success in life and cares for patients accordingly.
Hope Hearing & Tinnitus Center
Andrea Niemi
Andrea is a Licensed Hearing Instrument & Tinnitus Specialists at Hope Hearing & Tinnitus Center. She graduated from the University of Iowa with a Bachelor’s degrees in Political Science and Spanish. She also obtained her Master’s Degree in Criminal Justice and has always found joy in helping others. Her previous healthcare experience reinforced her appreciation for being able to help someone improve their quality of life. Andrea enjoys her role at Hope thanks to the family-oriented culture and the ability to see the path to improvement for each patient firsthand. Her goal each day is to make sure patients know the staff is there for them, advocating for their well-being and their recovery from tinnitus or hearing loss. In her free time, she enjoys being outdoors, planting flowers, kayaking, biking and going to the gym. Andrea also adores her dog Diesel and loves to talk to patients about their pets as well.
Hope Hearing & Tinnitus Center
Liz Gearhart
Our patient care coordinator, Liz, grew up in the small town of Manchester, IA and now resides in the Cedar Rapids area. She has been working in the healthcare field for 15 years. Within this industry, she has been employed in different medical settings, such as a large hospital, as well as having worked with patients requiring long term care. This experience has shaped her deeper appreciation for quality patient care with an individualized approach. Outside of work, Liz enjoys spending time outdoors with her husband and step-son, along with their three dogs. You can typically find them camping in the summer months and cheering at her step-son’s archery tournaments or football games.
Hope Hearing & Tinnitus Center
What You Can Expect
With over a decade of clinical experience, Dr. Kellogg has seen what works and what doesn't.
Attention
Treatment is collaborative and individualized, with patients encouraged to try different options and share their preferences.
Knowledge
Years of hands-on practice have helped foster an understanding of which protocols or devices might work best and when.
Empathy
Dr. Kellogg is uniquely positioned to understand what patients are going through and how best to help them.
Hope Hearing & Tinnitus Center
What Makes
Us Different
Our mission is to give each of our patients hope, relief and the ability to reclaim their lives. We believe the following make Hope Hearing unique.
